Optimism Tempered by Reality in Govt. GenAI Implementations

Generative AI is reshaping public service, but most agencies are still early in their adoption journey. This article, based on a recent NASCIO report, explores how state and local leaders can bridge the gap between AI's potential and real-world impact. Read the article to discover practical steps for advancing AI in public service. Contact GHA Technologies, Inc. to explore how we can help your agency innovate responsibly and effectively.

AI and the Art of Customer Experience

Today's customer service falls short of expectations, with many people expressing frustration at having to explain their issues repeatedly or dealing with unintelligent chatbots. That's where AI-enhanced customer service centers come in. With Webex Contact Center, you can harness the power of AI to offer your clients rapid engagement, swift solutions, and context to their encounters - the top factors that contribute to customer satisfaction. Not only do customers receive faster agent response times, but companies also see reduced average handling times, thanks to AI-generated summaries. Explore our latest infographic to learn more about how 85% of Webex Contact Center customers are improving customer engagement with AI features. As a Cisco technology reseller, we're on hand to help you unlock the transformative potential of AI. Contact us to get started today!

Upgrade to the power of Windows 11 with Intel vPro

Upgrading to Windows 11 Pro with Intel vPro helps you stay competitive, with features to improve security and productivity. This datasheet, "Upgrade to the power of Windows 11 with Intel vPro," outlines the business case with clear performance and security gains. Download it today to see how Windows 11 Pro can future-proof your organization and contact GHA Technologies, Inc. for upgrade guidance.

Modernize your IT infrastructure with HPE CloudPhysics Plus insights

In embracing digital transformation, businesses need to rethink their IT infrastructure. This is where HPE CloudPhysics and HPE CloudPhysics Plus come into play. They provide a comprehensive inventory and key metrics for your compute, storage, and virtualization frameworks. Get a complete view of your workloads and identify the best opportunities for cost and performance optimization. Leverage more efficient compute and storage options using less energy, requiring less data center space, and providing greater capacity and performance. Assess your servers, identify candidates for refreshing to HPE ProLiant Gen12 servers that boost performance and reduce power usage. Similarly, assess your storage arrays and upgrade to HPE Alletra Storage MP options for seamless, compromise-free applications running from edge to cloud. Discover potential cost savings through modernization with HPE's solutions. Contact us today to get started!

HP Services I IT case study I Renault Group

Corporate sustainability strategies demand action. This customer story shows how Renault Group used the HP IT Asset Disposition Service to meet carbon-reduction goals, reduce waste, and streamline IT operations. Read the story to discover how the program enabled the company to recondition nearly all retired devices, saving the equivalent CO₂ of more than 2,900 trees that normally takes 10 years to grow. Contact GHA Technologies, Inc. to discuss how HP Renew can help you achieve your sustainability goals.

Maximizing Business Outcomes with Agentic AI

Agentic AI is redefining how organizations achieve results. This eBook, "Maximizing Business Outcomes with Agentic AI," shows how businesses are using Microsoft Copilot Studio to build intelligent, adaptable agents that streamline operations, enhance decision-making, and drive measurable impact. Download the eBook to explore proven strategies, and contact GHA Technologies, Inc. to discuss how agentic AI can deliver results for your business.

Take Your Security Program to the Next Level

The datasheet, "Take Your Security Program to the Next Level," showcases how eSentire's Next Level MDR combines multi-agent Generative AI, elite human expertise, and the Atlas Security Operations Platform to deliver outcomes-driven protection. Download the datasheet to see how your organization can strengthen its defenses and contact GHA Technologies, Inc. for tailored guidance on implementing Next Level MDR.

Networking Opportunities and Trends in Education

Digital transformation in education is accelerating — and so is the need for modern, secure networking. This intelligence brief explores how K-12 and higher ed institutions are leveraging advanced networks to support hybrid learning, AI-driven instruction, immersive EdTech, and stricter data privacy compliance. You'll gain insight into the latest education IT priorities and see how networking solutions support operational efficiency, student outcomes, and long-term value. Download the brief to explore the trends shaping modern learning environments.

University of South Carolina pioneers AI innovation with Microsoft 365 Copilot | Microsoft Customer Stories

This week's Microsoft story focuses on the University of South Carolina's transformative use of Microsoft 365 Copilot to streamline operations and enhance learning experiences. Faced with inefficient systems, repetitive tasks, and siloed IT structures, the university turned to AI, specifically Microsoft 365 Copilot. The tool's deployment led to significant time savings, improved quality of academic output, and boosted students' confidence & engagement. An impressive 84% of users reported saving between one and five hours per week. With the additional advantage of enterprise-level data protection and HIPAA compliance, Microsoft's tool was confidently deployed across highly sensitive environments, like the university's medical and research divisions. Contact us today to learn more and order your new Surface devices with Microsoft 365 Copilot installed and ready to go!

The Dallas Cowboys drive winning customer experience and collaboration with Webex.

The Dallas Cowboys are redefining customer experience and collaboration through Cisco's Webex Contact Center, Webex Suite, and Cisco Devices. They have been at the forefront of innovation, reshaping the fan experience using these Cisco solutions. The Webex Contact Center is instrumental in enhancing customer service for season ticket and suite holders. It provides a streamlined platform for customer service agents, allowing for efficient and personalized support. With its capability to integrate with their CRM system, agents can identify customers as soon as they call, offering a personalized and efficient service. The Cowboys also credit the scalability and accessibility of Cisco Webex meetings and devices for maintaining seamless collaboration across various locations and situations. Looking ahead, the franchise looks forward to utilizing Webex's AI capabilities for further efficiency and innovative features like the AI assistant and post-meeting summaries. Watch this engaging video and contact us today to get started with the latest Webex Contact Center and Suite.

Secure SD-WAN Customer Success Stories

Your peers are already making SD-WAN work harder and smarter. The ebook, "Secure SD-WAN Customer Success Stories," features 10 success stories from organizations that used Fortinet Secure SD-WAN to achieve major business outcomes, from reducing operational costs by 55% to improving application response time by 50%. Download the ebook to benchmark your strategy and contact GHA Technologies, Inc. to find out how to achieve similar gains in your own environment.

Reduce virtualization costs and complexity to fuel innovation

If you're an IT leader wrestling with rising costs, complex licensing models, and the constant pressure of supporting business innovation, this essential read from HPE is all you need. The content dives deep into the transformative power of HPE VM and CloudPhysics Plus solutions, enabling you to reduce virtualization costs and complexity while fueling innovation. It highlights key strategies such as modernizing IT, optimizing existing investments, reducing licensing waste, boosting developer speed, and effectively navigating the shift towards hybrid cloud. Unchain yourself from a single vendor lock and gain the freedom to manage workloads across diverse environments. Read this comprehensive brochure and contact us to learn more and get started today.

Would You Innovate on Your Outdated Server Infrastructure? Get Ahead of Your Technical Debt

Businesses today face growing workloads, increasing AI demands, and the rising cost of maintaining outdated infrastructure. The whitepaper, "Would You Innovate on Your Outdated Server Infrastructure? Get Ahead of Your Technical Debt," sponsored by Dell Technologies and Intel, explores why regular server refreshes are essential for innovation. Download the whitepaper to learn how modernization reduces technical debt and prepares your infrastructure for AI-driven growth. Contact GHA Technologies, Inc. for an infrastructure evaluation and personalized recommendations.

Networking Opportunities and Trends in State and Local

State and local governments are modernizing fast — embracing smart city infrastructure, expanding digital services, and securing operations with Zero Trust models. This intelligence brief highlights the key networking trends driving transformation across public safety, utilities, transportation, and administrative systems. Learn how agencies are prioritizing interoperability, sustainability, and cybersecurity while delivering better services to constituents. Download the brief to explore what's next in state and local modernization.

Surface Copilot+ PCs: Built for teaching, learning and security

Transform your classroom with Microsoft Surface Copilot+ PCs, remarkably designed with the best of hardware, software, and AI. Guided by educator feedback, these PCs offer an engaging learning environment that fuels collaboration while prioritizing security. Featuring Microsoft Copilot and a built-in Neural Processing Unit, Surface enables smart experiences that operate safely either on the device or in the cloud. The Surface Copilot+ PCs are not only faster and durable but also deliver all-day battery life, making them suitable for diverse learning settings. The PCs function seamlessly with Microsoft 365, hence supporting collaboration through Microsoft Teams, OneNote, and other popular tools. Microsoft Surface Copilot+ PCs redefine learning by harnessing the power of AI in the classroom while ensuring the essential tools for teaching and learning are readily available. Contact us to learn more about the latest Surface Copilot+ PCs for your school today!

Acer TravelMate P4 Spin: Experience the Future of AI Productivity Today

The TravelMate P4 Spin simplifies mobility with its slim design, 14.5-hour battery life, and fast-charging capabilities, alongside a stunning display and DTS audio. It enhances online interactions with AI-inspired webcam and audio clarity, thanks to Acer PurifiedView and Acer PurifiedVoice. With the strength of MIL-STD-810H military-grade testing and sustainability certifications like EPEAT Gold, TCO, and recycled materials use, these laptops don't just promise performance - they are proven in it. Safeguard your business with TPM 2.0, in-built phishing safeguards, and Acer ProShield Plus providing comprehensive security solutions. Find out how the Acer TravelMate P4 Spin can be the catalyst for your AI productivity. Download the solution brief and contact us to incorporate this groundbreaking technology tailored for modern business demands and become future-ready today.

Gain Exceptional Access Security and Data Protection with FortiSASE on Google Cloud

Delivering secure access across cloud apps, remote users, and hybrid networks is more complex than ever. This solution brief, "Gain Exceptional Access Security and Data Protection with FortiSASE on Google Cloud," shows how FortiSASE on Google Cloud unifies security and connectivity to meet those demands. Download the solution brief to see how a scalable SASE architecture can reduce costs, improve visibility, and protect users and data from anywhere they work. Then, connect with GHA Technologies, Inc. to align your security strategy with today's hybrid demands.

Don't Wait to Upgrade

What is Microsoft Entra? - Microsoft Entra

Every organization faces growing challenges in managing access across multiple clouds and systems. The Microsoft blog, "What is Microsoft Entra?", walks through how Entra unifies identity and access management to simplify security across apps, users, and devices. Read the blog to understand the benefits of modern access management and contact GHA Technologies, Inc. to learn how Entra can help protect your business.

Agents of change

Businesses everywhere are rethinking what's possible with AI, and the ones leading the charge are already seeing tangible ROI. The blog, "Agents of Change," highlights how innovative companies are using Copilot and agentic AI to streamline processes, boost creativity, and empower employees to achieve more. Read the blog to see what's driving success with Copilot today, and contact GHA Technologies, Inc. to explore how to bring these results to your business.

SDSC EXPANDS ACCESS TO SCIENTIFIC DISCOVERY WITH AMD

Broadening access to AI and HPC resources is critical for the next wave of scientific innovation. This case study highlights how the San Diego Supercomputer Center (SDSC) uses AMD EPYC™ processors to expand research access across 300+ institutions, without requiring advanced coding knowledge. Read the case study to see how SDSC empowers researchers in fields like genomics and astrophysics to run simulations more efficiently and securely. Contact GHA Technologies, Inc. to explore how AMD solutions can support broader research access and innovation.

NetApp ASA Datasheet

Too often, IT teams must choose between operational simplicity and performance when modernizing SAN environments. NetApp ASA A-Series eliminates that compromise. This datasheet details how NetApp ASA delivers simple, powerful block storage with enterprise-level data protection, ransomware recovery, and scale-out NVMe performance — all at an affordable price. Download the datasheet to see how ASA A-Series transforms SAN operations, and contact GHA Technologies, Inc. to discuss how it can support your IT goals.

Secure employee access in the age of AI

Hybrid work and AI adoption are creating new access challenges that legacy tools can't solve. The eBook, "Secure employee access in the age of AI," explores why unifying identity and network access is essential for stronger security, better user experiences, and accelerated Zero Trust adoption. Download the eBook for strategies to rethink your access approach, and connect with GHA Technologies, Inc. to discuss how to apply them in your organization.

NVIDIA DGX Spark | NVIDIA

As AI models grow in scale and complexity, developers need localized compute that matches their ambition. The NVIDIA DGX Spark datasheet details how this personal AI computer enables local development, training, and inference with enterprise-grade power. With up to 1 petaFLOP of performance, 128 GB unified memory, and ConnectX networking, DGX Spark delivers scalability from the desktop to the cloud. Download the datasheet to explore specifications and benefits, and contact GHA Technologies, Inc. for tailored NVIDIA DGX solutions to accelerate your AI strategy.

Surface and ARM in Education Flyer

The Microsoft Surface + ARM-powered PCs are pushing the boundaries of educational technology, delivering advanced performance and efficiency improvements that schools need. These Copilot+ PCs, powered by the latest Qualcomm® Snapdragon® X series processors, ensure fast startup, exceptional battery life and rapid performance. Interesting features such as Live Captions and real-time translations from 44 languages into English, facilitates seamless collaboration among teachers, staff, and students. Integrating an efficient NPU with 45 TOPS, these devices dynamically reshape the learning and teaching process in K-12 education. Furthermore, Microsoft's chip-to-cloud security guarantees safe and secure learning environments. Contact us today to transform the educational experience for students, teachers, and administrators at your school!

Seal Silk Pro Datasheet 2025

Touchscreen devices are among the most frequently contacted surfaces in healthcare and industrial settings. Clean Seal™ UV-Resistant Screen Protectors are engineered for durability, visibility, and disinfectant compatibility. Built with multi-layer technology, they prevent cracks, scratches, and UV degradation while supporting cleaning with Clorox Healthcare®, PDI, and Lysol® products. Download the datasheet to review specifications, and contact GHA Technologies, Inc. for guidance on selecting the right protectors for your environment.

Webex. Where AI works for you.

By exploring this video on the new Webex by Cisco with AI experiences, you will discover how artificial intelligence is reshaping the landscape of customer service and team collaboration. This new platform enhances every interaction, informs decisions and amplifies productivity. Here, AI does not just make customer service faster, but smarter, solving workflow obstacles and encouraging customer independence. It also empowers teams with automated tools, helping them to provide more personalized services. Embrace the change and see your meetings transform into dynamic conversations powered by AI. Check out this informative video and contact us today for details.

Transitioning from Windows 10: A Strategic Guide

Managing complex upgrades across a hybrid workforce requires a platform built for consistency and control. This eBook, "Transitioning from Windows 10: A Strategic Guide," shows how Windows 11 Pro PCs with Intel vPro® simplify the transition from Windows 10 with enterprise-grade manageability and security by default. Download the eBook to learn how to strengthen your infrastructure for what's next. Contact GHA Technologies, Inc. for customized support.

Secure SD-WAN Buyer's Guide: 5 Key Consideration to Help You Choose

The SD-WAN market is growing fast, and not all solutions are created equal. The ebook, "Secure SD-WAN Buyer's Guide," walks through five key considerations for evaluating vendors and deployment models, including performance, path control, and integrated security. Whether you're considering DIY, co-managed, or fully managed SD-WAN, this guide provides the clarity you need. Download the ebook to get started and contact GHA Technologies, Inc. for a consultation.

HPE Private Cloud AI your AI accelerator

Overcome the common setbacks like architectural complexities and software compatibility issues that often hinder progress in the integration of AI with your operations by using this pre-integrated solution. By bridging the gap between your promising AI pilots and real-world production, HPE Private Cloud AI creates an environment where AI initiatives can thrive and bring significant transformations to your business operations. This video sheds light on how you can reshape your AI strategies and implementation, leading to increased efficiency and effectiveness. Watch this informative video to learn more and contact us to get started with HPE Private Cloud today!