Microsoft Sales Copilot, Dynamics 365 Customer Insights, and cloud migration reshape the future of business - Microsoft Dynamics 365 Blog
In a rapidly evolving business landscape, staying competitive means adapting to AI-driven innovations that empower sellers to work smarter. This blog discusses how Microsoft is integrating these solutions to transform sales and customer experiences. See how these tools can help your business stay ahead and reach out to GHA Technologies, Inc. for personalized support on deploying AI-driven solutions in your sales strategy.
What is Microsoft Sales Copilot?
Microsoft Sales Copilot is a role-based tool designed to assist sellers in increasing productivity and personalizing customer interactions. It integrates with platforms like Outlook, Microsoft Teams, and Dynamics 365 Sales, as well as other CRM systems like Salesforce. By automating CRM tasks and providing AI-powered insights, it helps sellers prepare for meetings and follow up with customers effectively. Early feedback indicates that 85% of surveyed sellers report completing tasks faster with Sales Copilot.
How does Dynamics 365 Customer Insights enhance customer experiences?
Dynamics 365 Customer Insights combines customer data platform and journey orchestration capabilities to help organizations deliver personalized customer experiences. It provides a 360-degree view of customer profiles and interactions, enabling sellers and service agents to respond effectively to customer needs. New features include the ability to style marketing materials using natural language and orchestrate relevant customer journeys, which can lead to improved customer satisfaction and sales.
What is the AIM program for cloud migration?
The AIM (Accelerate, Innovate, Move) program is designed to help businesses transition from on-premises solutions to cloud-based Microsoft Dynamics 365 applications. It offers tailored assessments to understand the business value and steps needed for migration, along with expert guidance from FastTrack and certified partners. This program aims to reduce costs, enhance agility, and support innovation, making it easier for organizations to adopt AI-powered technologies.
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Microsoft Sales Copilot, Dynamics 365 Customer Insights, and cloud migration reshape the future of business - Microsoft Dynamics 365 Blog
published by GHA Technologies, Inc.
GHA Technologies, Inc. is a nationally expanding network, computer reseller and systems integrator with offices nationwide. We sell HP, Dell, IBM, Lenovo, Nimble, EMC, NetApp, Sony, Apple, VMware, Samsung, Fujitsu, APC, Symantec, Panasonic, Microsoft, Intel, Cisco, and all the latest storage, datacenter, virtualization, cloud, security, VoIP, wireless, video and identification technologies. We also specialize in mission-critical product procurement and integration services for some of the largest corporate, government, and educational clients in the US. Our client base is a Who's Who of Corporate America.
Currently, GHA has over 175 employees with annual sales of approximately $290 million and growing at a rate of 15%. GHA continues to hire 7 to 12 new sales professionals every five weeks nationwide. GHA has highly motivated and talented salespeople who provide the highest level of service to their customers. Call or email us to find out more!
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