Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories
Retailers need reliable, real-time financial insight to make informed decisions and deliver better customer experiences. This customer story highlights how Mountain Equipment Company strengthened its finance operations with Dynamics 365 Finance, gaining clearer visibility, streamlined processes, and greater business agility. Read the story to see what's possible and contact GHA Technologies, Inc. to discuss how Dynamics 365 can support your organization's goals.
Why did MEC switch to Dynamics 365?
MEC switched to Dynamics 365 to address the limitations of their legacy ERP system, which lacked integration, speed, and visibility. The new platform allows MEC to streamline operations, enhance oversight across finance, supply chain, and commerce systems, and ultimately improve customer experiences.
How has Dynamics 365 improved MEC's operations?
Dynamics 365 has improved MEC's operations by accelerating reporting processes, enhancing inventory visibility, and modernizing the point-of-sale system. Transaction times have decreased by nearly 50%, and financial reporting is now at least 20% faster, allowing for better service and engagement with customers.
What benefits does MEC see from real-time inventory visibility?
Real-time inventory visibility allows MEC to make proactive decisions regarding stock availability and reduce carrying costs. With updates every 15 minutes, store and warehouse teams can efficiently manage product movement, ensuring that customers receive their orders quickly and accurately.
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Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories
published by GHA Technologies, Inc.
GHA Technologies, Inc. is a nationally expanding network, computer reseller and systems integrator with offices nationwide. We sell HP, Dell, IBM, Lenovo, Nimble, EMC, NetApp, Sony, Apple, VMware, Samsung, Fujitsu, APC, Symantec, Panasonic, Microsoft, Intel, Cisco, and all the latest storage, datacenter, virtualization, cloud, security, VoIP, wireless, video and identification technologies. We also specialize in mission-critical product procurement and integration services for some of the largest corporate, government, and educational clients in the US. Our client base is a Who's Who of Corporate America.
Currently, GHA has over 175 employees with annual sales of approximately $290 million and growing at a rate of 15%. GHA continues to hire 7 to 12 new sales professionals every five weeks nationwide. GHA has highly motivated and talented salespeople who provide the highest level of service to their customers. Call or email us to find out more!
Key Benefits
- One of the largest privately held computer companies in America
- Real, Personalize Customer Service
- One Stop Shopping Convenience
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