Engage your customers with the Queues app in Microsoft Teams
Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact GHA Technologies, Inc. for help designing a Teams strategy that meets your service goals.
What is the Queues app in Microsoft Teams?
The Queues app in Microsoft Teams is designed to help small business owners manage inbound customer calls more efficiently. It allows for the routing of calls to specific team members, ensuring that customers receive the attention they need.
How does the Queues app improve call management?
The Queues app provides valuable insights into customer calls directly within the app. This data can be used to optimize operations and improve overall business performance.
Can I use the Queues app remotely?
Yes, the Queues app allows you to communicate, collaborate, and manage calls from anywhere, thanks to its integration with Microsoft Teams.
Engage your customers with the Queues app in Microsoft Teams
published by GHA Technologies, Inc.
GHA Technologies, Inc. is a nationally expanding network, computer reseller and systems integrator with offices nationwide. We sell HP, Dell, IBM, Lenovo, Nimble, EMC, NetApp, Sony, Apple, VMware, Samsung, Fujitsu, APC, Symantec, Panasonic, Microsoft, Intel, Cisco, and all the latest storage, datacenter, virtualization, cloud, security, VoIP, wireless, video and identification technologies. We also specialize in mission-critical product procurement and integration services for some of the largest corporate, government, and educational clients in the US. Our client base is a Who's Who of Corporate America.
Currently, GHA has over 175 employees with annual sales of approximately $290 million and growing at a rate of 15%. GHA continues to hire 7 to 12 new sales professionals every five weeks nationwide. GHA has highly motivated and talented salespeople who provide the highest level of service to their customers. Call or email us to find out more!
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