Dell APEX Backup Services is a 100% SaaS, backup-as-a-Service platform designed to protect data across SaaS apps, endpoint devices, hybrid environments, and cloud-native workloads without requiring you to manage any backup infrastructure. It supports four main categories of workloads: 1. SaaS applications - Microsoft 365 - Google Workspace - Salesforce 2. End-user devices - Desktops - Laptops (including remote and mobile users) 3. Hybrid workloads (on-premises and cloud) - NAS (network attached storage) - Microsoft SQL - Oracle - Dell PowerScale - VMware - File servers and virtual machines 4. Cloud-native workloads - Azure VMs - AWS workloads Because it’s delivered as a SaaS platform, you can configure it in minutes, scale on demand, and manage everything through a unified console instead of maintaining backup hardware or software yourself.

Dell APEX Backup Services is designed to help IT teams handle distributed data, rapid growth, and new cloud workloads without adding more infrastructure or tools. Key ways it simplifies operations and compliance: 1. Unified management and visibility - Single, cloud-based console to manage SaaS apps, endpoints, hybrid, and cloud-native workloads. - Centralized monitoring and management so you don’t have to jump between multiple backup tools. - Federated search and eDiscovery to quickly find data across different systems. 2. Compliance and governance - Long-term data retention to meet regulatory and business requirements. - Automated compliance and legal hold to support audits and legal requests. - Reporting capabilities to track protection status, usage, and retention. 3. Efficient use of storage and network - Global client-side (source-side) deduplication to reduce backup storage and bandwidth. - Cloud-to-cloud backup and restore for SaaS and cloud workloads. 4. Security by design - End-to-end encryption, with data encrypted in-flight and at rest. - Isolated backup copies and snapshot orchestration for cloud-native workloads to help with cyber resilience and disaster recovery. 5. Always-current SaaS platform - Dell maintains the platform, including automated, no-touch feature updates. - No backup infrastructure to size, deploy, or patch, which helps keep total cost of ownership (TCO) more predictable and manageable. Together, these capabilities help IT teams manage exponential data growth, mixed on-prem and cloud environments, and compliance requirements through one service instead of a patchwork of point solutions.

Dell APEX Backup Services is built to provide predictable costs and reduce operational overhead by delivering backup as a fully managed SaaS offering. Key cost and operational benefits include: 1. No infrastructure to manage - 100% SaaS model—no backup servers, storage appliances, or media to purchase, deploy, or maintain. - Dell keeps the platform up to date with automated, no-touch feature updates, reducing maintenance work for your team. 2. Predictable, controllable costs - Subscription-based licensing with dynamic scalability, so you can scale usage up or down as needs change. - No additional ingress/egress charges for data transfers within the service, helping avoid unexpected cloud fees. - Global deduplication helps optimize storage consumption, which can lower ongoing backup storage costs. 3. Operational efficiency - Configure protection in minutes and manage all workloads from a single cloud portal. - Centralized backup and restore for endpoints, including remote management of laptops and desktops. - Granular recovery options for hybrid workloads and cloud-native environments to speed up restores. 4. AI-powered assistance - Dell APEX Backup Services AI acts as a personal generative AI assistant for backup operations. - It offers advice and suggestions based on user conversations, helping experienced admins make more informed decisions and enabling newer admins to perform at a higher level. By combining SaaS delivery, automated updates, built-in optimization (deduplication, cloud-to-cloud backup), and AI-driven guidance, Dell APEX Backup Services helps you reimagine backup as a streamlined, predictable service rather than a complex infrastructure project.