The journey to agentic AI: redefining what's possible for employee and customer experiences
Discover the power of agentic AI with Webex by Cisco. Harness the innovative technology to redefine the way employees and customers experience your services. Webex can transform the rhythm of your work, boosting productivity and delivering a fundamentally better way to collaborate. It isn't just an addition to your digital workflow, but a catalyst for next-gen collaboration - creating an ecosystem that is intuitive, intelligent, and impactful. Curious about real-world results? Webex has delivered an 8% reduction in average handle time, 3x faster device deployment, and saved 5+ hours per week on common tasks! That's the magic of AI in action. Get started today with the new Webex. Contact us for details.
Agentic AI represents the next evolution in AI technology, focusing on proactive problem-solving and enhancing collaboration. Unlike previous AI enhancements, which were primarily reactive, Agentic AI can predict issues before they arise, such as troubleshooting conference room problems or notifying customers about potential service disruptions. This shift allows employees to focus on strategic tasks rather than mundane ones, ultimately reshaping workplace productivity.
How does AI improve customer experiences?
AI significantly improves customer experiences by transforming traditional contact centers into experience centers. For instance, the AI Agent provides personalized, conversational interactions across various channels, ensuring that customer needs are understood and addressed in real-time. Additionally, the AI Assistant for Webex Contact Center offers automated guidance and context, which helps agents optimize their interactions, leading to an 8% reduction in average handle time and increased customer satisfaction.
What benefits does AI bring to employee productivity?
AI enhances employee productivity by streamlining tasks and providing intelligent insights. For example, employees can save over 5 hours a week on tasks like note-taking and information retrieval with the AI Assistant for Webex Suite. Furthermore, AI tools facilitate seamless collaboration across various work environments, allowing employees to focus on more strategic initiatives rather than routine tasks, thus rethinking how work is accomplished.
The journey to agentic AI: redefining what's possible for employee and customer experiences
published by GHA Technologies, Inc.
GHA Technologies, Inc. is a nationally expanding network, computer reseller and systems integrator with offices nationwide. We sell HP, Dell, IBM, Lenovo, Nimble, EMC, NetApp, Sony, Apple, VMware, Samsung, Fujitsu, APC, Symantec, Panasonic, Microsoft, Intel, Cisco, and all the latest storage, datacenter, virtualization, cloud, security, VoIP, wireless, video and identification technologies. We also specialize in mission-critical product procurement and integration services for some of the largest corporate, government, and educational clients in the US. Our client base is a Who's Who of Corporate America.
Currently, GHA has over 175 employees with annual sales of approximately $290 million and growing at a rate of 15%. GHA continues to hire 7 to 12 new sales professionals every five weeks nationwide. GHA has highly motivated and talented salespeople who provide the highest level of service to their customers. Call or email us to find out more!
Key Benefits
- One of the largest privately held computer companies in America
- Real, Personalize Customer Service
- One Stop Shopping Convenience
Sign in with LinkedIn